Privacy Policy

My Hearing Doctor knows that you care how information about you is used and what we do with your personal information. We appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our Privacy Statement. By visiting My Hearing Doctor you are accepting the practices described in this Privacy Statement.

What Personal Information About Users Does My Hearing Doctor Gather?

The information we learn from visitors and other end users helps us personalize and continually improve your experience at My Hearing Doctor. Here are the types of information we gather.

You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to My Hearing Doctor. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and email address(es).

Information You Give Us:

We receive and store any information you enter on our Web site or give us in any other way.
– You can choose not to provide certain information, but then you might not be able to take full advantage of many of our many features.
– We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.

Automatic Information:

We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we use “cookies”, and we obtain certain types of information when your Web browser accesses our website.

E-mail Communications:

To help us make e-mails more productive to improve our services, and your shopping experience, we sometimes send you newsletters of our products and services, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your “Subscription” preferences by logging into your account.

What About Cookies?

Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items between visits.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Does My Hearing Doctor Share the Information It Receives?

We respect your privacy and appreciate your business. At no time do we ever provide your account information, contact information, or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

How Secure Is My Information at My Hearing Doctor?

We work diligently to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. My Hearing Doctor uses 256-bit Secure Sockets Layer encryption which is the highest level possible for SSL. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the “log off”; link located in the side menu.

Which Information Can I Access?

My Hearing Doctor gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions

If you choose to visit My Hearing Doctor, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our state of Texas. If you have any concern about privacy of your personal information as used and collected within our website, please contact us and send us a thorough description of any issue, and we will try to resolve it.

Our business changes constantly, and our Privacy Statement, and our Conditions of Use will change from time to time as well. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. The date of the last change will be posted at the top of the Conditions of Use, and Privacy Statement pages. This will help you with knowing when the last change was posted. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Automatic Information

For security purposes My Hearing Doctor sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Questions?

Questions regarding our Conditions of Use, Privacy Statement, or other policy related material can be directed to our support staff by contacting us.